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Job description for OPD Head Nurse

 Job Description      Department: Nursing        Title: OPD Head Nurse

Job description for OPD Head Nurse

Reports To:

 House supervisor.

Accountable to:

House supervisor, ADON, DON.

JOB SUMMARY:

     Provide direction and coordinates the activities of OPD clinics nursing to maintain proper professional and administrative procedures, and insure that the nursing objectives, policy and procedures are being implemented in OPD nursing clinics.

Responsibilities and duties:-

·   Insure attendance and the punctuality of nursing staff, according to (...................) policy.

·       Make sure patients are screened on arrival according to specialty.

·       Ensure that consulting rooms are ready before the doctors arrive for consultation.

·     Make sure patients vital signs are done, including blood sugar screening before the patients are directed to the consulting room.

·       Collaborate with the reception staff regarding patients with appointments for specific specialties like surgery, diabetic clinic etc.

·       Make sure the patient’s files are collected on time from Medical Record Department.

·      Deploy nurses to assist doctors and stay with patients until the doctor completes the consultation (especially with female patients).

·    Provide assistance for patients who require other services such as Phlebotomy and radiology etc.

·   Make sure patients who needed assistance with wheel chair and porters etc., are promptly and appropriately assisted.

·       Request needed supplies and equipments for unit.

·       Supervise documentation of staff nurses, and insure accuracy of medical record. 

·   Participate in department-specific orientation for new department employees and learn about new clinical practices., to insure safe practice for all nursing staff.

·   Investigates and resolves complaints and counseling of staff and refers unusual problems to superior.

·       Collaborate with cashier in ensuring that consultation fees are correctly charged.

·       Monitor the patient flow through the waiting area and ensure proper sorting criteria.

·       Monitor the patient referral process (to ER or other specialties) and document this.

·    Make sure files are returned to Medical Records Department before closing for the day.

· Participate in monthly executive committees and update employees on emerging issues. 

·       Hold monthly staff meetings and keep written minutes.

·       Create monthly staffing plans to ensure staffing levels and skill mix match patient care needs.

·   Conduct an annual performance evaluation of all probationers in cooperation with nursing education team.

·      Assess learning needs of staff, and planning continuous evaluation in collaboration of education department, keep training records for each staff member.

·   Report to the biomedical and maintenance department any defective equipment and follow up until item is returned to unit.

·   Helps with strategic planning by providing information, particularly resource planning.

Management Responsibilities:

·  Be aware of the ambulance policy. Must know the objectives, vision and mission statement of (...................).

·    Must strive for excellence in health care delivery through realization of the objectives at unit level.

·   Know and respect the lines of authority according to the nursing organization structure.

·       Direct and supervise unit nurses effectively.

·       Has the authority to delegate her responsibilities to the AHN when not on duty.

Clinical Governance:

·       Ensure accurate documentation of all patient events and clinical interventions.

·       Audit patient care daily to ensure compliance with clinical pathways.

·       Document and report all variances in expected clinical outcomes.

·    Monitor, investigate and document all sentinel \events as part of Risk Management and Patient Safety Indicators (PSI’s).

·       Have knowledge of the following policies / protocols:

1.    Infection control

2.    Disaster plan.

3.    Code Blue policy.

4.    Fire and safety (Evacuation plan).

Qualification:

 Professional Requirements:

   · Must be registered with the Egyptian Nurses Union or Nursing Council or Association in country of origin.

    · Must practice nursing within the practice established by the Union of Egypt and International Council o0f Nurses (ICN).

Education:

     ·       BSN, Technical Institute or Diploma Nurse

     ·       With 3-5 years experience

Experience:

     ·  At least 2-3 years experience as Head Nurse or assistant head nurse or charge nurse in the same area of specialty.

Skills:

     ·       Good English skill is important.

     ·       Good communication skills and computer literacy.

     ·       Ability to liaise and co-ordinate effectively.

     ·       Critical thinking skills are necessary.  

Training:

    ·       Must attend 50 hrs of mandatory in-service training in a contractual year.

    ·       Uphold and support the mission statement and vision of (...................).

    ·       BLS certified, ACLS is preferred.

Communication and Interpersonal Skills:

    ·       Follow the appropriate communication channels according to the organizational chart of the department.

    ·       Must be able to communicate effectively each orally and in writing.

    ·       Be able to liaise with other members of the Heath Care Team and support services for effective and efficient patient care.

     ·       Must be innovative and have essential thinking skills.

     ·       Always promote a good relationship in the unit to maintain teamwork.

     ·       Act as patient advocate and maintain patient confidentiality at all times.

Uniform:

As per (...................)

Required competencies:

12 Leads ECG.
BLS.
Blood Glucose Monitoring.
Change of Dressing.
Vital Signs.
Measuring weight and high of patients.
IV Cannulation.
Blood sampling.
Medication administration.
Code blue.
Patient assessment and reassessment.
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